- Avwunu Felicia Omozele, a civil servant based in Edo, has expressed frustration as she claims that Credit Direct deducted a portion of her salary claimed as unpaid loan without her consent.
According to Omozele, deductions were made from July to September and in November 2023, totaling ₦38,905 per month and amounting to ₦155,620 over the four-month period.
The civil servant insists she never took any loan from Credit Direct and is seeking answers to rectify the unjust deductions.
Expressing her dismay, Omozele stated, “Immediately I was paid salary for the month of June 2023, I noticed a shortfall, and I waited for my pay slip to be out. But when I checked my pay slip, I saw Credit Direct deducted loan. I have never approached them for a loan of any kind or even dialed their number. I don’t have any contact with them.”
Upon discovering this, Omozele’s IPPIS desk officer reached out to Credit Direct seeking clarification. The response from Credit Direct raised eyebrows.
“Please be advised that the loan was accessed through the USSD code a sum of #587,000 which was processed into her Ecobank Plc Account Number 2242032174 on 23rd of May 2023.
Kindly assist in confirming the bank statement of Mrs. Omozele Felicia Avwunu and the figure provided.
The loan is for 36 months on a monthly repayment of #38,905.06 which was to commence in June 2023 and Mature in May 2026.
This implies that Mrs. Omozele Felicia Avwunu, is indebted to us at Credit Direct Limited, hence the deduction seen on her pay slip”.
However, Omozele vehemently denies any knowledge of this loan and questions the validity of the transaction. According to standard IPPIS loan procedures, a mandate form with the borrower’s signature and passport is required, but Omozele claims she never filled such a form.
“Things are very difficult now; I need my money back from Credit Direct. Why will they tamper with my salary when I have never in my life taken loan from them”
Moreover, Omozele challenges Credit Direct to furnish evidence of the signed mandate form and validate the Ecobank account holder, identified as “LAKPU USMAN ILIYA”.
She strongly emphasizes that any loan should be credited to the recipient’s salary account, expressing concern over Credit Direct’s deduction from a different individual’s account.
TellVibes reached out to Credit Direct for comments on the matter. In response, Credit Direct stated that they will contact the customer, Avwunu Felicia Omozele, at the earliest opportunity.
As of press time, the affected civil servant has not received any feedback from Credit Direct.
Such nonsense. Credit Direct should be sued and they should be made to pay her money back and paid huge sum for damages. Imagine how traumatized she must be