After Tell Vibes Story Credit Direct Reverses Unauthorised Deductions, Returns Funds to Civil Servant

In a swift turn of events following TellVibes report on the alleged unauthorized salary deductions by Credit Direct, the financial institution has taken prompt action to rectify the situation.

Avwunu Felicia Omozele, the affected civil servant from Edo, reported that Credit Direct had deducted a total of ₦155,620 from her salary over several months without her consent.

However, after TellVibes reached out to Credit Direct for comments, the institution promptly investigated the matter.

In a statement released today, Credit Direct acknowledged the error in the deduction, citing a misunderstanding related to a loan application. The financial institution clarified that the deductions were made in error, and they have taken immediate steps to rectify the situation.

As of the latest update, the deducted amount of ₦155,620 has been reversed and credited back to Mrs. Omozele’s account. she expressed relief and gratitude for the swift resolution, emphasizing the importance of accurate and transparent financial transactions.

Credit Direct, in their response to Tell Vibes, extended their apologies to Mrs. Omozele for any inconvenience caused. They assured the public that such errors are rare and that they are committed to ensuring the integrity of their financial services.

This case highlights the importance of vigilant reporting and the role of media in holding financial institutions accountable for their actions. As Mrs. Omozele receives her rightfully restored funds, it serves as a reminder of the significance of transparency and accountability in the financial sector.

TellVibes will continue to monitor developments in this story and provide updates as necessary.